Beta Hospice Care is a Care Coordination Agency listed by the California Department of Health Care Services (DHCS).Beta is listed by DHCS. Here’s how to check
  1. Find Beta on the DHCS list. Beta is listed as a participating Care Coordination Agency under the name Beta Hospice Care. How to verify Beta
  2. No charge for care coordination. Medi-Cal pays Beta. Residents pay room and board. Costs and room and board
  3. Your choice. You may choose any Care Coordination Agency listed by DHCS and any participating home. Rights and complaints
Español (inicio)
Assisted Living Waivercare coordination
(747) 293-5777Mon–Fri, 9 a.m.–6 p.m.
Menu
Request a callbackApply for ALW

Notice

Nondiscrimination and language access

Beta's ALW team serves everyone on the same terms, and free language help is one call away.

Nondiscrimination

Beta Hospice Care Inc. complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act, and California civil rights law. Beta does not exclude people or treat them differently because of race, color, national origin (including limited English proficiency and primary language), age, disability or sex.

Help for people with disabilities, free of charge

Beta provides reasonable modifications, and free aids and services, so you can communicate with us well and in time: qualified sign language interpreters, and written information in other formats such as large print, audio, accessible electronic formats and braille.

Language help, free of charge

Beta provides free language services to people whose primary language is not English: qualified interpreters, and information written in other languages, in time for you to use them. Some pages on this site are also available in Spanish.

How to ask for these services

Call Beta's ALW team at (747) 293-5777, Monday to Friday, 9 a.m. to 6 p.m. See Accessibility for the display options on this site.

If you believe Beta has discriminated against you

If you believe Beta has failed to provide these services or has discriminated against you in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with Beta's ALW team: 1525 N D Street, Suite 10, San Bernardino, CA 92405; (747) 293-5777; info@alwbeta.com. You can file a grievance in person, by mail, by phone or by email. If you need help filing a grievance, Beta's ALW team can help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201; 1-800-368-1019, TDD 1-800-537-7697. Complaint forms are available at hhs.gov/ocr.

This notice is on our website at alwbeta.com/nondiscrimination.

Language assistance

ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call (747) 293-5777.

Call the ALW teamFit check