For professionals

Everything to have ready for an ALW referral.

A working California ALW referral checklist for social workers and case managers: the minimum to send today, the fit check, records and what to tell the family.

Tick what you have, skip what you don't, and send it. A referral for California's Assisted Living Waiver (ALW) only needs enough to identify the person, their setting and Medi-Cal status, and the care they need. Beta's ALW team will tell you which official forms come next. Keep anything sensitive inside the secure referral form, not email.

Refer a patient or client

Important: A referral is not an eligibility decision, a waiver slot, facility acceptance or a move-in date. The California Department of Health Care Services (DHCS) keeps the waitlist and controls slot release. Beta is a Care Coordination Agency (CCA), the state-listed organization that does the ALW paperwork and care planning with the applicant, and cannot promise timing.

Minimum to send today

If you have only five things, send these:

Part 1, Quick fit check

A referral is worth making when most answers are "yes" or "possibly".

Part 2, Referral information

Beyond the minimum, add what you have: preferred language; the representative's authority and consent for contact; anticipated discharge date and preferred ALW county; health plan; mobility and transfers, cognition and supervision risks, medications, nighttime needs, recent hospitalizations and current providers; family support, barriers to discharge and the alternative plan while ALW timing stays uncertain.

Part 3, Records that may be useful

Send the referral even if records are missing. A face sheet, Medi-Cal verification, discharge summary, medication list, functional summary, relevant physician and nursing notes, and any legal-representative document all help.

Part 4, Never in ordinary email

Social Security numbers, complete Medi-Cal numbers, full charts, unredacted legal records, detailed behavioral-health or substance-use information, passwords, and uncontrolled document links. Use the secure form; Beta's ALW team will give you a secure way to send more later. In an emergency, call 911.

Part 5, What to tell the patient or family

"I am referring you to a Care Coordination Agency to discuss whether California's Assisted Living Waiver may fit. The referral is not a guarantee of eligibility, a waiver slot, approval, facility acceptance or a move-in date."

Also explain that ALW has a state waitlist and does not pay room and board, and that a discharge plan cannot depend on an ALW timeline.

Your next step

Send what you have; Beta's ALW team will contact you about what was received and what comes next. Keep a safe discharge plan in place meanwhile, see what happens after a referral.

Refer a patient or client

Speak With ALW Intake

Official sourcesChecked against the official sources

Use the official sources below to confirm time-sensitive program details.

California Department of Health Care ServicesAssisted Living WaiverOpen official source ↗California Department of Health Care ServicesALW Policy Letter 24-002, Release of ALW Slots and Waitlist ManagementOpen official source ↗California Department of Health Care ServicesALW SNF Transition ChecklistOpen official source ↗California Department of Health Care ServicesCare Coordination Agencies Provider EnrollmentOpen official source ↗

This page provides general California ALW information. It is not an eligibility decision or a promise of enrollment, and it is not a guarantee of facility placement. You may choose any Care Coordination Agency listed by DHCS and any participating facility.