5 lessonsAbout 32 minutesNo CE or licensure credit

Report the right concern through the right channel

Five short lessons on what to report after an event: safety first, then each separate duty (abuse reporting, licensing, the ALW program, workplace safety and privacy), with the sources linked.

Written for

  • Facility leadership
  • Facility and direct-care teams
  • Caregivers and aides
  • Healthcare and referral professionals
  • CCA professionals
Course version
2026.10.3
Text checked against its sources

Before you begin

What you will be able to do

  • When someone may be in danger, act on safety first, using the site’s emergency process and 911 when it applies, before any form.
  • For one event, name each reporting branch that may apply and check each one on its own, not as one form.
  • Write a note that keeps the person’s words apart from what you saw, gives times and actions, and draws no conclusion about guilt.
  • Before a report goes out, check the setting, the concern and any urgency factor against current sources and your employer’s reviewed decision aid.
  • Close the loop on each report: record what went where, when and how, keep the proof, escalate any failure and share only the minimum needed.

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In this course

  1. Safety first, paperwork secondAbout 7 minutes · Not yet
  2. Name each reporting dutyAbout 7 minutes · Not yet
  3. Report what you observed. Do not investigateAbout 6 minutes · Not yet
  4. Use the current decision aidAbout 6 minutes · Not yet
  5. Confirm the report arrived, and share no more than neededAbout 6 minutes · Not yet
  6. Course check · 10 questions0 of 5 lessons done

Sources

Sources behind this course

Each lesson lists the sources it uses. Open the original for the exact rule, form or instruction that applies to your work. The source library describes each one in more detail.

California Legislature

Welfare and Institutions Code section 15630

The mandated-reporting statute for elder and dependent-adult abuse.

Where to look: The subdivisions on long-term care facilities, serious bodily injury, timing and where reports go.

Open section 15630 on the Legislature’s site
California CDSS

PIN 26-05-ASC, mandated-reporting regulations

The notice, dated August 4, 2026, on the regulation package that took effect July 14, 2026.

Where to look: The summary and the explanation of the alignment with WIC section 15630.

Open PIN 26-05-ASC (PDF)
California Department of Justice

Your Legal Duty, the mandated-reporter curriculum

The state’s training and trainer resources for elder and dependent-adult mandated reporters.

Where to look: The mandated-reporter video and the curriculum links.

Open the DOJ Your Legal Duty page
California DHCS

ALW provider resources, forms and memoranda

The ALW incident-reporting process, checklist and priority levels.

Where to look: The Incident Reporting Priority Levels, Process and Checklist links.

Open the DHCS provider page
California CDSS

Residential-care regulations

The current licensing regulations for each residential facility type.

Where to look: The RCFE or ARF chapter and its current revision.

Open the CDSS regulation library
California CDSS

Community Care Licensing forms

The current incident, emergency-plan, rights and related facility forms (the LIC series).

Where to look: The LIC form that applies and its printed revision date.

Open the CDSS forms library
California Department of Industrial Relations, Cal/OSHA

Workplace violence prevention

The general-industry and healthcare workplace-violence rules.

Where to look: Who is covered, the plan, the training and the reporting resources.

Open the Cal/OSHA workplace-violence page
HHS Office for Civil Rights

HIPAA Security Rule guidance

Security incident, risk and safeguard guidance for the organizations HIPAA covers.

Where to look: The security guidance and risk-management resources. First check whether HIPAA covers your organization.

Open the HHS Security Rule guidance
Call the ALW teamFit check