Contact
Reach Beta's ALW team
One phone number for the Assisted Living Waiver team. You do not need every answer before you call.
Call
(747) 293-5777
Monday to Friday, 10 a.m. to 5 p.m. If you reach voicemail, leave your name, callback number and county. Please do not leave medical details or ID numbers.
Email, general questions only
alw@betahospice.com
Do not attach medical records, identification numbers or case documents. We will give you a secure route if records are needed.
Or start online
Assisted-living facilities: contact the ALW team here. Hospice, home health, palliative and health plan teams: coordinate care here.
If someone is unsafe right now, call 911 or Adult Protective Services in your county. Unhappy with Beta's care coordination? You can email DHCS at ALWGrievances@dhcs.ca.gov.