Beta Hospice Care is a Care Coordination Agency listed by the California Department of Health Care Services (DHCS).Beta is listed by DHCS. Here’s how to check
  1. Find Beta on the DHCS list. Beta is listed as a participating Care Coordination Agency under the name Beta Hospice Care. How to verify Beta
  2. No charge for care coordination. Medi-Cal pays Beta. Residents pay room and board. Costs and room and board
  3. Your choice. You may choose any Care Coordination Agency listed by DHCS and any participating home. Rights and complaints
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Job aids

Choosing a home: the steps to remember

The short step lists from each lesson of Choosing a home and checking its license, on one page. Print it for the station or the break room. Each list points back to its lesson, where the sources are linked.

Open the coursePrint a poster with a QR code

Decision guide

Is this home worth a visit?

Does the CDSS Facility Search find this home, at this address, with a current license?

  • Yes

    Is it the right type: an RCFE for someone 60 or older, or an ARF for an adult 18 through 59?

    • Yes

      Does the person use ALW, or plan to use it, for care in this home?

      • Yes

        Is the home on the DHCS list of ALW participating facilities?

        • Yes

          Do the home's reports show a Type A citation, a substantiated complaint, probation or a revocation action?

          • Yes

            Read those reports. Then call the Regional Office on the home's page and ask what happened. Decide with the person whether to visit.

          • No

            Plan a visit with the person. Take the questions to ask, look around, and ask for the admission agreement and the latest licensing report.

        • No

          The list does not show this home. Ask the care coordinator whether it takes part in ALW, and which homes do. The person chooses among the homes that take part.

      • No

        Do the home's reports show a Type A citation, a substantiated complaint, probation or a revocation action?

        • Yes

          Read those reports. Then call the Regional Office on the home's page and ask what happened. Decide with the person whether to visit.

        • No

          Plan a visit with the person. Take the questions to ask, look around, and ask for the admission agreement and the latest licensing report.

    • No

      Ask the home and the Regional Office before you go further. An RCFE may take a younger person, and an ARF an older one, only when their needs fit with the other residents.

  • No

    Stop here. Do not plan a move to a home you cannot find as licensed. Call the Regional Office to ask about it. You can report care given without a license to Community Care Licensing at 1-844-538-8766.

This guide tells you what to check next. It does not rate a home or decide anything. CDSS licenses homes. DHCS runs ALW. The home says whether it has room and can meet the person's needs. The person chooses where to live.

Step through it one question at a time: alwbeta.com/training/courses/choosing-a-home#decision-guide

Questions to ask

Questions worth asking

  1. Ask the home: may I see your license and your most recent licensing report?
  2. Ask the home: can you meet my family member's needs now, and what needs would mean they have to move?
  3. Ask the home: may I see a copy of the admission agreement? Which services cost extra, and how do refunds work?
  4. Ask the home: how do you handle medicines, and how do you keep residents' money and valuables safe?
  5. Ask the home: how often are staff trained and supervised? Is there a resident or family council?
  6. Ask the care coordinator: which homes near where my family member wants to live take part in ALW?
  7. Ask the Regional Office: can you explain this citation or complaint, and may I review the home's public file?
  8. Ask the Ombudsman: my family member's rights in a home are not being respected. What can we do?

Lesson 1

RCFE or ARF: two kinds of care homes

Before you look at any home, know which kind of home fits the person. California licenses two main kinds of care homes. One is mostly for older adults. One is for younger adults. This lesson helps you pick the kind to look for, so your search starts in the right place.

  1. RCFE: mostly people 60 and older
  2. ARF: adults 18 through 59
  3. Both give nonmedical care, not nursing care
  4. Write down the person's needs before you search
  5. Ask each home whether it can meet those needs

Lesson: alwbeta.com/training/courses/choosing-a-home#lesson-fam-home-types

Lesson 2

Check the license and its record

A home can look lovely and still have problems on record. The state keeps a public record for each licensed home. This lesson shows you how to find it on the CDSS Facility Search and what its words mean, so you can decide which homes are worth a visit.

  1. Find the home on the CDSS Facility Search
  2. Check its type, address, capacity and license status
  3. Probation, a revocation action or a suspension: call the Regional Office
  4. Read each complaint and citation, with its date
  5. Ask to review the public file if you need more

Lesson: alwbeta.com/training/courses/choosing-a-home#lesson-fam-home-license

Lesson 3

Visit, look and ask

A record online cannot show you how a home feels. CDSS says never to choose a home from its website alone. This lesson tells you what to look at and what to ask on a visit, which papers to read before anyone signs, and who to call if something seems wrong.

  1. Visit in person, with the person if you can
  2. Look at cleanliness, safety, mood and how staff speak
  3. Get the admission agreement: extra fees, refunds, evictions
  4. Ask about medicines, money, training and councils
  5. Rights form: LIC 613C-2 (private RCFE) or LIC 613 (ARF)
  6. Problems: 1-844-538-8766. Elder abuse: 1-800-231-4024

Lesson: alwbeta.com/training/courses/choosing-a-home#lesson-fam-home-visit

Lesson 4

If the person uses ALW, the person chooses the home

If your family member uses the Assisted Living Waiver, one more check matters: whether the home takes part in it. Other people may suggest homes, but the choice belongs to the person. This lesson shows how the DHCS list fits with the license check, and who decides what.

  1. ALW: look up the home on the DHCS participating list
  2. Check the license on the CDSS Facility Search too
  3. On the list is not an opening: ask the home
  4. The person chooses; others may only suggest
  5. Rights concerns: the CCA or the Ombudsman, 1-800-231-4024

Lesson: alwbeta.com/training/courses/choosing-a-home#lesson-fam-home-alw-choice

Beta’s ALW team, course version 2026.10.3, text checked against its sources on October 22, 2026. Educational only. Not continuing-education, licensure or regulatory credit. Follow your employer’s current procedure and the person’s current plan. Call 911 for a medical emergency.

Call the ALW teamFit check