Beta Hospice Care is a Care Coordination Agency listed by the California Department of Health Care Services (DHCS).Beta is listed by DHCS. Here’s how to check
  1. Find Beta on the DHCS list. Beta is listed as a participating Care Coordination Agency under the name Beta Hospice Care. How to verify Beta
  2. No charge for care coordination. Medi-Cal pays Beta. Residents pay room and board. Costs and room and board
  3. Your choice. You may choose any Care Coordination Agency listed by DHCS and any participating home. Rights and complaints
Español (inicio)
Assisted Living Waivercare coordination
(747) 293-5777Mon–Fri, 9 a.m.–6 p.m.
Menu
Request a callbackRefer a patient or client
5 lessonsAbout 35 minutesNo CE or licensure credit

Resident rights and dignity on every shift

Five short lessons for RCFE and ARF caregivers on residents' personal rights as they meet them on shift: the state rights list, the added setting rights for people in the Assisted Living Waiver (ALW), privacy in personal care, consent and choice in daily routines, and what to do when a right seems to be at risk.

Begin the courseSee the sourcesPrint the job aids

Written for

  • Caregivers and aides
  • Facility and direct-care teams
Course version
2026.10.3
Text checked against its sources

Before you begin

What you will be able to do

  • Find the rights form that applies to a resident (LIC 613C-2, LIC 613C or LIC 613) and name the right a shift task touches.
  • Check a routine or house rule against the ALW setting rights, and send any limit that is not written in the ISP to the supervisor the same day.
  • Give personal care with privacy and dignity: a closed door, private information kept private, sealed mail, and the name and pronouns the resident asks for.
  • Respect a resident's choice or refusal without pressure, threats or restraint, and pass it on so the care plan can be reviewed with the resident.
  • When a right seems at risk, act in the right order: 911 for danger, the abuse procedure for suspected abuse, then the supervisor, while keeping the resident's own route to licensing and the Ombudsman open.

Loading

In this course

  1. The rights list you work underAbout 7 minutes · Not yet
  2. ALW setting rights: schedule, food, visitors and a door that locksAbout 7 minutes · Not yet
  3. Privacy and dignity in personal careAbout 7 minutes · Not yet
  4. Consent and choice in daily routinesAbout 7 minutes · Not yet
  5. When a right seems at riskAbout 7 minutes · Not yet
  6. Course check · 10 questions0 of 5 lessons done

Sources

Sources behind this course

Each lesson lists the sources it uses. Open the original for the exact rule, form or instruction that applies to your work. The source library describes each one in more detail.

California DHCS

Assisted Living Waiver program page

The program description, the eligibility criteria, the counties, the current waiver and its amendments, grievances and enrollment information.

Where to look: The Eligibility, Current Waiver, Approved Amendments, Emergency Amendments and Current Enrollment sections.

Open the DHCS ALW page
California Legislature

Health and Safety Code section 1569.625

The forty initial and twenty annual training hours for RCFE staff who help with activities of daily living, the dementia hours inside them, the topic list and the exemptions.

Where to look: Subdivisions (b), (c) and (d).

Open section 1569.625 on the Legislature’s site
California CDSS (regulation text on Cornell LII)

California Code of Regulations, title 22, section 87468 (Personal rights of residents)

Advising residents and representatives of their personal rights at admission, the signed copy, and posting the rights, the nondiscrimination notice and the complaint information.

Where to look: Subdivisions (a) to (d).

Open section 87468 on Cornell LII
California CDSS (regulation text on Cornell LII)

Title 22, section 87468.1: Personal rights of residents in all facilities

The rights of residents in every RCFE: dignity, freedom from punishment, complaint information, leaving the facility, visitors, possessions and money, telephone and mail, and receiving or rejecting care.

Where to look: Subdivision (a), paragraphs (1) to (18).

Open section 87468.1 on Cornell LII
California CDSS (regulation text on Cornell LII)

California Code of Regulations, title 22, section 87468.2 (Additional personal rights of residents in privately operated facilities)

The added rights in privately operated RCFEs: privacy, freedom from retaliation, daily choices, care planning, grievances, contacting CDSS and the Ombudsman, eviction protections, visitors, finances, and no waiver of rights in the admission contract.

Where to look: Subdivision (a), paragraphs (1) to (27), and subdivision (c).

Open section 87468.2 on Cornell LII
California CDSS

LIC 613C-2, Personal Rights of Residents in Privately Operated Residential Care Facilities for the Elderly (3/25)

The personal rights of residents in a privately run RCFE, when they are explained and given, the posting rule, and the complaint and elder-abuse contacts.

Where to look: Page 1 (explanation and contacts), pages 2 to 5 (the rights), page 7 (the signature block).

Open LIC 613C-2 (PDF)
California CDSS

Community Care Licensing forms

The CDSS forms list, including the personal-rights forms: LIC 613 (adult residential facilities), LIC 613C (publicly operated RCFEs) and LIC 613C-2 (privately operated RCFEs).

Where to look: The I to L list: the LIC 613 entries and their revision dates.

Open the CDSS forms library
California CDSS (regulation text on Cornell LII)

California Code of Regulations, title 22, section 80072 (Personal rights)

The personal rights of clients in community care facilities such as adult residential facilities (ARFs): dignity, freedom from punishment, leaving the facility, no restraining devices and the conditions for postural supports, receiving or rejecting medical care, and the list given at admission.

Where to look: Subdivision (a), paragraphs (1) to (10), and subdivision (d).

Open section 80072 on Cornell LII
U.S. Centers for Medicare & Medicaid Services (eCFR)

42 CFR 441.301, contents of request for a waiver

The federal person-centered planning process, what the person-centered service plan must contain, how often it is reviewed, the qualities of home and community-based settings, and the rules for modifying the added conditions in provider-owned or controlled settings.

Where to look: Paragraphs (c)(1) to (c)(3), and (c)(4)(vi)(A) to (F).

Open section 441.301 on eCFR
California Legislature (statute text on california.public.law)

Health and Safety Code section 1569.269

The personal rights of residents of residential care facilities for the elderly, including privacy, dignity, daily choices, freedom from coercion and retaliation, room and roommate choices, visitors, possessions and eviction protections.

Where to look: Subdivision (a), paragraphs (1) to (31), and subdivisions (c) and (e).

Open section 1569.269
California Legislature (statute text on california.public.law)

Health and Safety Code section 1569.35

Complaints to the Department about an RCFE, keeping names in a complaint from the licensee, the onsite inspection and the written result.

Where to look: Subdivisions (a) to (d).

Open section 1569.35
California DHCS

Assisted Living Waiver Individual Service Plan Desk Guide (August 2024)

How a care coordinator documents a rights modification in the ALW ISP, which rights can be modified, who implements and who monitors, and the Patient's Rights Form.

Where to look: Rights Modifications (pages 29 to 32) and the Patient's Rights Form (pages 33 to 35).

Open the DHCS ISP Desk Guide (PDF)
California Department of Aging

Report Elder Abuse or Neglect

Warning signs of abuse, and who to contact by where the abuse happened, including 911 for immediate danger and the contacts for licensed residential care facilities.

Where to look: Warning Signs and Who to Contact.

Open the page on reporting elder abuse
Call the ALW teamFit check