Sources
Sources behind this course
Each lesson lists the sources it uses. Open the original for the exact rule, form or instruction that applies to your work. The source library describes each one in more detail.
Assisted Living Waiver program page
The program description, the eligibility criteria, the counties, the current waiver and its amendments, grievances and enrollment information.
Where to look: The Eligibility, Current Waiver, Approved Amendments, Emergency Amendments and Current Enrollment sections.
Open the DHCS ALW pageCalifornia Code of Regulations, title 22, section 87468 (Personal rights of residents)
Advising residents and representatives of their personal rights at admission, the signed copy, and posting the rights, the nondiscrimination notice and the complaint information.
Where to look: Subdivisions (a) to (d).
Open section 87468 on Cornell LIITitle 22, section 87468.1: Personal rights of residents in all facilities
The rights of residents in every RCFE: dignity, freedom from punishment, complaint information, leaving the facility, visitors, possessions and money, telephone and mail, and receiving or rejecting care.
Where to look: Subdivision (a), paragraphs (1) to (18).
Open section 87468.1 on Cornell LIICalifornia Code of Regulations, title 22, section 87468.2 (Additional personal rights of residents in privately operated facilities)
The added rights in privately operated RCFEs: privacy, freedom from retaliation, daily choices, care planning, grievances, contacting CDSS and the Ombudsman, eviction protections, visitors, finances, and no waiver of rights in the admission contract.
Where to look: Subdivision (a), paragraphs (1) to (27), and subdivision (c).
Open section 87468.2 on Cornell LIILIC 613C-2, Personal Rights of Residents in Privately Operated Residential Care Facilities for the Elderly (3/25)
The personal rights of residents in a privately run RCFE, when they are explained and given, the posting rule, and the complaint and elder-abuse contacts.
Where to look: Page 1 (explanation and contacts), pages 2 to 5 (the rights), page 7 (the signature block).
Open LIC 613C-2 (PDF)Community Care Licensing forms
The CDSS forms list, including the personal-rights forms: LIC 613C (publicly operated RCFEs) and LIC 613C-2 (privately operated RCFEs).
Where to look: The I to L list: the LIC 613C entries and their revision dates.
Open the CDSS forms library42 CFR 441.301, contents of request for a waiver
The federal person-centered planning process, what the person-centered service plan must contain, how often it is reviewed, the qualities of home and community-based settings, and the rules for modifying the added conditions in provider-owned or controlled settings.
Where to look: Paragraphs (c)(1) to (c)(3), and (c)(4)(vi)(A) to (F).
Open section 441.301 on eCFRStatewide Transition Plan for Compliance with Home and Community-Based Settings Rules (June 2023)
California's plan for bringing HCBS settings into line with the federal rule: the ALW on-site assessments and remediation, relocation and notice, ongoing monitoring, complaints, and the review of RCFE rules against each settings requirement.
Where to look: ALW and HCBA Waiver sections (pages 29 to 32 and 39 to 40), Monitoring and Oversight (pages 45 to 48), and Appendix B, the RCFE table (pages 189 to 206).
Open the DHCS Statewide Transition Plan (PDF)Assisted Living Waiver Individual Service Plan Desk Guide (August 2024)
How a care coordinator documents a rights modification in the ALW ISP, which rights can be modified, who implements and who monitors, and the Patient's Rights Form.
Where to look: Rights Modifications (pages 29 to 32) and the Patient's Rights Form (pages 33 to 35).
Open the DHCS ISP Desk Guide (PDF)Health and Safety Code section 1569.269
The personal rights of residents of residential care facilities for the elderly, including privacy, dignity, daily choices, freedom from coercion and retaliation, room and roommate choices, visitors, possessions and eviction protections.
Where to look: Subdivision (a), paragraphs (1) to (31), and subdivisions (c) and (e).
Open section 1569.269Health and Safety Code section 1569.35
Complaints to the Department about an RCFE, keeping names in a complaint from the licensee, the onsite inspection and the written result.
Where to look: Subdivisions (a) to (d).
Open section 1569.35Long-Term Care Ombudsman
What the Ombudsman program does for residents of long-term care facilities, the statewide hotline and how to find a local office.
Where to look: How To Find Services In My Area; What Services Are Available; An Ombudsman.
Open the Ombudsman pageReport Elder Abuse or Neglect
Warning signs of abuse, and who to contact by where the abuse happened, including 911 for immediate danger and the contacts for licensed residential care facilities.
Where to look: Warning Signs and Who to Contact.
Open the page on reporting elder abuse