Who this affects: Care Coordination Agencies, Ombudsman programs and professional referrers, Applicants whose urgent need an Ombudsman has documented
What changed
The state clarified how Ombudsman referrals work within the waitlist's priority groups. DHCS lists the letter as new in 2026. The detailed qualification criteria are not summarized here until program and compliance reviewers approve the wording.
Who it affects
Care Coordination Agencies, Ombudsman programs, professionals who refer, and applicants whose urgent need an Ombudsman has documented.
What to do
An Ombudsman referral is not a shortcut through the waitlist. If you think it applies to you, talk with your Care Coordination Agency: a person has to review it. Read how the priority groups work on the waitlist page.
Sources
A change listed here is a summary; the state's own notice controls. Nothing on this page changes anyone's place on the waitlist or their eligibility.
Changes to this post
- 2026-08-27 First published. Effective date shown as the year DHCS lists the letter under; the letter's own date is to be confirmed.